Where do you work?
Our projects are primarily in Vancouver & the Lower Mainland. If you're outside those areas and you'd still like to chat, we'd love to hear from you.
How much are your services?
There are many factors we take into account when we build a client's quote. Size of project, complexity, materials, site challenges, etc. Typically, our projects start at the $3K mark.
What if I have certain products I'd like to use?
Fantastic. We're happy to incorporate pieces you've already got your eye on within the design.
Do I need a design?
Everyone has heard of disputes between homeowners and contractors often because they didn’t spend a little time and money to make sure everyone is on the same page with the design and details. Both parties cannot afford to go without some level of documented design, therefore, we never do! We want to partner with you in creating the space you desire while enjoying the process, so let’s get to it!
How will we communicate?
At the beginning, we will meet in person to discuss the project design. Once the project is ongoing, we will use email and the phone to communicate during the project about plans, timing, and any other details that arise.
When can I expect the crew?
Depending on the season and product availability, you can expect us to arrive between 8:00—9:00am, unless we make other arrangements.
What should I expect from the crew?
The crew is responsible to carry out daily labour tasks, have site meetings amongst themselves, and leave the site in safe and relatively clean conditions. All team members will be wearing required PPE, perform duties in a safe manor, and refrain from foul language and discussion. We value our team's integrity and conduct. If you have any concerns, please do not hesitate to send us an email.
What if I'd like to change something on-site?
No crew member has the ability to make a change order. A change order must be approved and re-quoted by the project designer.
What about maintenance?
There is a section on our blog that addresses some best practices for home maintenance. If you'd like, we can provide a seasonal yard maintenance quote.